Support
Technical Support

We are here to help you be successful!

 

Kal-Blue offers support for all of the products we sell.  All of our support is provided right here in West Michigan.

 

Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Call us 1-800-522-0541

Contact us between the hours of 7:30 to 5:00

 

Autodesk Support

Are you an Autodesk user?  Kal-Blue provides technical support for Autocad, Revit, and Navisworks Applications such as:

  • Family Building
  • Design Options
  • Worksharing
  • View Templates
  • Printing, PDF, DWF
  • Importing and Exporting

 

Project Support

Bidding on a project that a Kal-Blue system is hosting?  Contact our support staff for help with many things:

  • Online Access
  • Installing PDM Planroom Applications
  • Installing the DFM client
  • Ordering Bid documents
  • Response to invitation to bid notifications
  • Downloading files
  • Syncing projects and documents

 

PDM System Support

Our trained and experienced support staff is here to help you when you have a problem. All PDM subscription customers have access to the Kal-Blue support team.

  • Sending Notifications
  • Prequalifying contractors
  • Uploading documents including submittals
  • Invitation to bid
  • Project closeout
  • Syncing PDM Planroom to projects
  • Setting up PDM clients

 

Display Graphics

Our Display Graphics staff is here to help get your projects done.  Put our incredible experience and resources to work for you:

  • File processing and types
  • Display and presentation options
  • Media samples
  • Color print samples
  • Press checks
  • Print process suggestions

 

 

Click here for DFM installation instructions

Install the latest version of Document File Manager for connecting to projects within the Kal-Blue PDM project family.  the latest build better handles Adobe 9.0 PDF files.

 

 

Remote Support

When directed here by a Kal-Blue support representative, please enter your 6-digit code below:



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